Case study
Natural-language search for proprietary data
A large state government agency already had a successful and popular website, with decent search capabilities and a static FAQ. Rare Air met with the administrators and reviewed how the site was being used and how it was working for users.
Together, they identified the addition of a RAG-based AI chatbot (retrieval-augmented generation) as a low-cost, high-value feature. Rare Air implemented the chatbot. Users were able to find faster and better answers to their questions, and the agency was able to point to this as a measurable improvement in its mission to increase sales for Virginia-based businesses.
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